1. From the front page of the course, click "grades" on navigation bar on the left.
2. This should show you your progress
3. If you haven't scored at least an 80% on all quizzes "check your learning modules" you should click on the module that is not graded high enough and try again until you achieve an 80% or better score. You get unlimited attempts at all quizzes and low attempts do not count against you. After you have achieved an 80% or better on all quizzes and completed any surveys or post-tests, after that, your certificate should avail itself.
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